Route Package Protection

Route Package Protection

$2.00
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Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.

Visit route.com/sustainability to learn more.

SHIPPING

Please allow 1-3 business days for your order to ship and up to 5-10 business days (domestic shipments) or 7-15 business days (international shipments) for your order to arrive. Once the order is fulfilled, you will receive an email with your tracking number.

Before placing your order, please make sure that all information such as shipping address, purchase items, and payment information is correct. Jinn Beauty LLC is not responsible for any shipment issues such as invalid shipping address, lost/damaged/stolen packages, including import/customs fees after the order has shipped.

We offer package insurance via ROUTE, available as an option during checkout. Route package protection will cover lost, stolen, and damaged packages. Without package insurance, you will need to contact your local USPS or international post if you have any concerns with your shipment.

If you have purchased ROUTE insurance and believe your package is lost, missing, or damaged. Please click the link below to file a claim:

https://claims.route.com/

 

RETURNS

All sales are final sale. In the unlikely event that a product arrives defective, please contact info@jinnbeauty.com as soon as possible. We will send replacements for damaged/missing products if contacted within 7 days of the delivery date. Customer must provide photos and videos of the issue, including proof of purchase.

 

For all other customer service questions related to your order please contact info@jinnbeauty.com

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Customer Reviews

Based on 5 reviews
80%
(4)
0%
(0)
0%
(0)
0%
(0)
20%
(1)
C
Carina Esquivel

Have repurchased 6x holy grail

C
Carina Esquivel

Route Package Protection

A
Anonymous
Glue

Came very fast and best glue ever!!

T
Taylor Ross

Route Package Protection

A
Abi Porcayo

It’s damaged and not in the condition shown in the picture

Hi Abi, I'm sorry you received defective tweezers. I'm so glad that we were able to get you a replacement right away! We kindly ask that you give us a chance to make it right before leaving a negative review. All tweezers are triple checked and tested before shipping them out. Unfortunately, the way that the package might be handled once leaving our facility is out of our control, but we always do our best to make sure our customers are happy which I hope we did the same for you in this situation. Thank you for supporting our small business! <3

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